Digital Transformation for Charities

Digital transformation for charities is about adopting new technologies and tools to streamline processes, improve communication, and enhance overall efficiency.

Digital transformation for charities is especially crucial, as it can enable them to capture real-world patient data via an app, and use it to make new discoveries that can aid in treatments and drug development.


Medli is designed to help charities implement digital transformation successfully by allowing them to make the app their own, apply their branding, and surface their support material to their community, while gathering the data they need to support their strategic objectives and researchers’ initiatives.

Charities may face several barriers when embracing digital transformation, including:

Lack of funding: Many charities operate on tight budgets, which can make it difficult to invest in the necessary technology and infrastructure needed to support digital transformation.

Digital Transformation for CharitiesLimited IT skills: Some charities may not have the necessary IT expertise in-house to manage and implement digital tools and systems, which can create a skills gap that may be difficult to overcome.

Data security and privacy concerns: Charities often deal with sensitive information, such as patient or donor information or personal details of beneficiaries. Ensuring data security and privacy is a critical issue when embracing digital transformation, and this can pose challenges for charities that lack the necessary expertise in this area.

But despite these challenges, the potential benefits of digital transformation for charities are immense. With the right platform and tools, charities can successfully and affordably implement a digital transformation project to increase their impact, research and reach.

One such platform that can make transformation for charities easier and with less risk is Medli.

The Medli app is a health tracking app that allows you to:

  • Apply your own branding to the app
  • Use our feature builders to tailor your users in-app experience
  • Support patients with the right information at the right time
  • Create trackers and questionnaires to gather the data you need
  • Configure newsfeeds to keep users up to date
  • Give people a safe place to connect with each other in discussion forums
  • Send notifications to users with the nudge builder
  • Gather consents digitally and control the release of data to researchers
  • Analyse your PROMS data using our GUI driven analytics tools

With Medli, you can help your users:

  • Log their symptoms
  • Receive important reminders
  • Search for clinical trials
  • Search for benefits they may be entitled to
  • Connect wearable devices
  • Create their own trackers
  • Make donations
  • Decide what information they want to share, and who they want to share it with

With the Medli app and the Medli Charity Platform, charities can capture valuable data, improve communication, and enhance overall efficiency, all while supporting their research goals and improving treatment outcomes. So, if you’re looking to take your charity to the next level, consider the benefits of affordable digital transformation with the Medli Charity Platform – request a demo today.

How can Medli help with digital transformation?

Medli allows affordable and risk-free digital transformation for your charity. It provides a wealth of features and possibilities:

A single app, customisable without coding or updates

Tailor look and feel, create an app that feels familiar to your users

Create healthcare trackers for your community

Write your own questionnaires to gather valuable data

Encourage habitual app use with custom notification rules

Perform statistical analysis on user data, and national data sets

Deliver support and information through the app

Discussion boards for your community

What does Medli do?

Find out how easily Medli can digitally transform your Charity and enable you to uncover new insights and improve the lives of patients…

Medli allows your organisation to interact, deploy content, research and monitor patient health & wellbeing, analyse real-world data and discover insights. It’s the future of patient healthcare and disease management.

The Medli Platform

The Medli Platform accommodates multiple Therapeutic Areas (TAs) within a common SaaS platform and the capacity for users to track multiple conditions in a single solution.

In Medli we built “Feature Builders” to be used by charities to build features for their communities. The role of organisational admin, (Org Admin), was created to allow charities to self-serve in Medli.

Org admins can use the organisation dashboard to view their own population’s feature usage stats and overall app engagement figures on a daily, weekly, monthly and 12 weekly basis and review the activity levels of each individual user via the user search facilities.

Charity specific country stats enable each charity to see the origins of their userbase. A charity’s org admin works with a Medli systems admin to configure the platform, app and web-app to have the look, feel, fonts, branding, settings and overall identity for their charity.


We know it can be hard to get the right information into the hands of your community when they need it most.

The Medli navigator allows a user to answer 2 simple questions to create a declaration of where they are on their pathway. The Medli platform allows a charity to load all their support information into Medli, so that their content is available to their community via the app.

Charities can organise their content by age, pathway stage and type, so that users see the information most relevant to their declaration. Charities can update their content as often as they like and users can change their declarations as often as they need to.


We found that it wasn’t enough to just encourage our community to download an app. We needed to encourage them to use it as well. But with so many competing demands, it’s hard to mobilise the right teams and to find time in the busy comms calendar to send all the messages you’d like your app users to hear. The Medli Nudge Builder allows a charity employee to create a series of nudges to encourage habitual app usage.

Charities can use our Medli rules engine to define a cohort of users and to create a series of always-on nudges, which are automatically sent to those cohorts when the conditions of those rules are met. Encourage your community to keep their health data up to date, to try new features you’ve built, to contribute data to research and to pursue whatever is the next best action for them!

You can encourage most app interactions, predicated on a set of nested rules. Nudges can significantly increase engagement and build usage habits.


Decide what you need to find out from your community. Create in-App Trackers to gather that data. Decide what questions you want to pose, which UI elements you want to use, what logic should be applied. Decide what insight you want to show with users contributing to your tracker.

Do all this in the Medli platform and make your tracker live in your App in minutes! When you’ve gathered enough input, use MAP (Medli Analytics Platform) our GUI analytics environment, to analyse the data you’ve gathered.


E-Consenting allows each charity to create their own E-consents, complete with age-specific patient information sheets, bespoke consents, and signature protocols.

Questionnaire Builder

Charities are uniquely placed to play a pivotal role in gathering research data from the communities they serve. All they’ve ever needed were the right tools.

Using the Medli Questionnaire Builder, a charity can publish their own questionnaires to the Medli App, allowing their community to provide the data researchers need, at their own convenience.

This is one of the many ways in which Medli can help a charity engage with their community.

Clinical Trial Data Sharing

Clinical Trial Data Sharing affords a digital and hence more flexible approach to setting up trials and obtaining consents from users so that their data can be shared with those trials.

Clinical Trial Descriptions

Clinical Trial Descriptions allow a charity to add lay descriptions or other such explanatory notes to be seen by users interacting with the Medli Clinical Trial Finder, which sources its data from clinical

Medli Analytics Platform

The Medli Analytics Platform (MAP) gives charities access to the Medli Cohort Builder and Query Builder. The combination of these MAP features allows a charity to build complex patient cohorts and queries to run against the PROMS data gathered from their community. Medli has applied for access to therapeutic-specific, national datasets so that we can provide charities with access to some of the following datasets: NHSD HES, DIDS, NCRAS, RDTS, SACT and ONS data.


Discussion Boards

Providing your community with a safe place to talk, which allows you a perspective on their concerns, while fulfilling your safeguarding responsibilities… can be challenging.

Medli lets a charity create discussion boards for their community. Keyword Alerts can be setup by a Charity Admin to advise their team of issues being raised within those boards. The Discussion board word cloud feature allows the admin to see a graphical representation of the major themes being discussed in the discussion board. Users are automatically given access to the discussion board associated with the charity to which they affiliate.

Users can comment on existing posts, create new Posts and be alerted when new comments are added to a specific post they are interested in.

RSS Feeds

RSS feeds allow charities to configure their own news feeds in the Medli Platform to keep their communities up to date with the latest charity and condition news delivered via the app.

Contact us

We’re passionate that you understand the power of Medli in patient care and in managing chronic illnesses.

Contact us to find out more or to book a demo and see just how much Medli can do for your organisation.

Awards & Recognition

  • GDPR Compliant
  • Data securely managed by Amazon Web Services (ISO 27001)
  • Technology based on The Brain Tumour Charity’s BRIAN app
  • Member of the UK Health Data Research Alliance
  • BRIAN is certified by ORCHA as a high-quality medical app
  • BRIAN was commended for good practice by auditors from NHS Digital
  • WINNER of “New Health Tech Innovation of the Year 2023”.