Cookie Policy


What are cookies?

For a website to work properly, it needs to collect certain basic information about its visitors. To do this, a site will create files known as cookies – which are small text files – on your computer, tablet or mobile device.

These cookies are designed to allow the website to recognise you on subsequent visits or to authorise other designated websites to recognise you for a particular purpose.

Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. For instance, they are used to remember your preferences on websites you visit often, your user ID or the contents of your shopping basket, and to help you navigate between pages more efficiently.

They also help ensure that the ads that you see online are more relevant to you and your interests. Some data collected is designed to detect browsing patterns and approximate geographical location to improve user experience.

On this page you will find:

How we use cookies

We may use cookies, web beacons and similar technologies to collect, use and share certain information about your device(s), your use of our websites, app(s) or services, and other unique identifiers personal to you.

We don’t store information that could be used to identify you personally, but we do use the information we gather to help improve your experience of our website. For example, they help us to identify and resolve errors, or to determine the most relevant information and services to show you in the future.

What types of cookie are there and which do we use?

Most cookies fall into two different categories:

  • first-party cookies which are set by the website you’re visiting and can only be read by that site
  • third-party cookies which are set by someone other than the owner of the website you’re visiting.

These cookies can stay on your machine for varying amounts of time, dictated by whether they are:

  • a persistent cookie which remain on your device for a set period of time specified in the cookie. They are activated each time you visit the website that created that particular cookie
  • a session cookie which are temporary. They allow website operators to link your actions during a browser session. A browser session starts when you open a browser window and finishes when you close the browser window. Once you close the browser, all session cookies are deleted.

Cookies also have, broadly speaking, four different functions and can be categorised as follows:

Essential cookies

Essential cookies are strictly necessary to enable you to move around the website and use essential features. These cookies don’t collect any information that is used to identify you personally. Accepting these cookies is a condition of using this website. If you prevent these cookies, we may be unable to protect your privacy or predict how our website will perform during your visit.

Name Purpose Type Expires
cookiebanner-accepted This cookie is set by the website based on whether you have accepted the cookie policy. Persistent,
365 days
medli_session This cookie is set by the underlying website framework. When you first login to the site, we create this cookie so we can keep you logged in to the site. Persistent,
1 hour
XSRF-TOKEN This cookie is set by the CSRF protection software in the underlying website framework. A CSRF cookie is a random secret value, which other websites will not have access to. This value is passed back to the website server when you submit any forms on the site, in order to verify the form submission came from an expected source. Persistent,
1 hour

Performance cookies

Performance cookies collect data for statistical purposes on how you use a website. They don’t contain personal information such as names or email addresses and are used to improve your user experience of a website.

The information collected by our performance cookies includes:

  • number of visitors
  • length of time spent on the site
  • which pages have been viewed
  • where visitors have come from
  • types of device visitors use.

Information supplied by performance cookies helps us to understand how you use the website. For example, whether you’ve visited the site before, what you looked at or clicked on, and how you found us. We can then use this data to help improve our services and try out different ideas.

We generally use independent analytics companies (such as Google Analytics) to perform these services for us and when this is the case, these cookies may be set by a third-party company and are therefore third-party cookies.


Name Purpose Type Expires
_gid This cookie is installed by Google Analytics. It’s used to store information about how you use our website and helps create an analytics report of how the website is performing. The data, including the number of visitors, the source they come from and the pages they visit, are collected in an anonymous form. Persistent,
1 day
_ga This cookie is installed by Google Analytics. It’s used to calculate visitor, session and campaign data, as well as to track site usage for the analytics report.
The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
2 years
_gat This cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high-traffic websites. Persistent,
1 min

Functionality cookies

Functionality cookies are used to anonymously recognise you, so you’re able to use certain on-site functionality, such as live chat, watching a video or taking a donation payment. They are also used to remember your preferences or settings when you return to our site, so that we can provide you with a more personalised experience. We use a mix of first-party and third-party functionality cookies.


Name Purpose Type Expires
medli_session This cookie is set by the underlying website framework. We will use this cookie to store any settings and preferences you’ve set while using the website. Persistent,
1 hour

Targeting or advertising cookies

Advertising cookies are used to deliver adverts and marketing that is more relevant to you. They can also limit the number of times you see a particular ad and measure the effectiveness of an advertising campaign by tracking clicks.

If you switch these cookies off, the ads you encounter online will be less relevant to you and your interests.

They are usually placed by third-party advertising networks with a website operator’s permission, but can be placed by the operator themselves. They can remember that you have visited a website, and this information can be shared with other organisations, including other advertisers. They cannot determine who you are though, as the data collected is never linked to your profile.

The Medli website does not currently use any advertising cookies.


How to turn off cookies

You should be aware that any preferences will be lost if you delete all cookies and many websites will not work properly or you will lose some functionality. We do not recommend turning cookies off when using our website for these reasons.

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. You change these settings by visiting the “options” or “preferences” menu of your browser.

Generally, you’ll be able to:

  • see what cookies are installed on your device and delete them individually
  • block third-party cookies or cookies from particular websites
  • choose to accept all cookies
  • choose to reject all cookies
  • turn on notifications for when a cookie is issued.

You can check the following links for more browser-specific information.